At Kavira, every piece is checked with care before it reaches you. We want you to feel confident and happy with your purchase

Here’s how we handle things if something isn't quite right.

 

Our Promise
If your item arrives damaged, defective, or incorrect, we're happy to make it right through an exchange. However, we don't offer refunds for change of mind, as all product details and images are shared upfront to help you make an informed choice.

 

When will we exchange your item?

• The item arrived damaged or defective.

• You received the wrong item.

• The item was visibly compromised during transit.

 

How It Works

1. Reach out to us : Contact us on email, WhatsApp, or Instagram within 24 hours of delivery, along with a photo or short video of the issue.

2. Ship it back : Once approved, send the item back to us within 3 days in its original, unworn condition and with all packaging and tags intact.

3. We'll take it from there : Once received and verified, we'll dispatch your replacement promptly.

 

Please Note:
To keep things fair for everyone, exchanges are only accepted if the item is returned unworn, unused, and unaltered in its original packaging. Items that show signs of wear, use, or tampering  or where the returned item doesn't match what was originally shipped unfortunately cannot be accepted for exchange.

We appreciate your understanding, and we're always just a message away if you need help.

 

Contact Us:

Email: kaviracares@gmail.com
WhatsApp: +923258644043
Instagram: Kavira.pk